In this free webinar from NY Metro Area, join Seema Jain, Founder of Seva Global, for a special presentation as she shares insights on cultural understanding and how cultural competency can increase employee engagement, enhance customer experience, and drive bottom-line results. Cultural competency not only drives your bottom-line results, but is key to understanding the differences that make a difference. This is an essential topic in a world that is becoming increasingly attuned to the importance of inclusion and diversity.